DhanHealth - Terms and Conditions

 
Updated on: 22/06/2026

 General Terms

 By accessing, browsing, registering on, or placing an order through www.dhanhealth.com, you confirm that you are in agreement with and bound by these Terms & Conditions.

 These Terms apply to the entire website, mobile applications, and any email, chat, telephone, or other communication between you and the proprietors of www.dhanhealth.com, hereby collectively referred to as DhanHealth.

 Under no circumstances shall DhanHealth, its directors, employees, affiliates, vendors, partners, service providers, or representatives be liable for any direct, indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, business interruption, loss of goodwill, loss of data, or personal inconvenience arising from the use or inability to use the platform.

 DhanHealth reserves the right to revise these Terms at any time. Continued use of the Platform following any updates constitutes acceptance of such revised Terms.

 

License

 DhanHealth grants you a revocable, non-exclusive, non-transferable, limited license to access and use the Platform solely for personal and lawful purposes and in accordance with these Terms.

 These Terms constitute a legally binding agreement between you and DhanHealth.

If you do not agree to these Terms, please discontinue use of the Platform.

We reserve the right to suspend or terminate access to users found violating these Terms without prior notice.

  

Definitions

For the purpose of these Terms:

 “Company”, *”DhanHealth”, “we”, “our”, or “us” refers to:

 Dhanwanthari Health & Wellness Solution, 33/58 Aevas Tower, Peringandoor P.O, Ambalapuram, Thrissur, Kerala, India

 Platform: Refers to the DhanHealth website, applications, associated technologies, and related services.

 Products: Ayurvedic or herbal formulations, nutraceuticals, wellness supplements, personal care products, healthcare devices, and other products listed on the Platform.

 Seller/Vendor: Any third-party manufacturer, distributor, brand, practitioner, or merchant selling products through DhanHealth.

 User: Any individual or entity accessing or using the Platform.

 Cookie: Small data files stored on a user's device to improve website functionality and analytics.

 Third Party Services: Includes payment gateways, logistics providers, analytics platforms, marketing partners, and linked external websites.

  

Marketplace Nature of Services

 DhanHealth operates as an online marketplace facilitating the discovery, purchase, and delivery of Ayurvedic and healthcare products offered by independent sellers, manufacturers, and partner brands.

DhanHealth:

* Does not manufacture products unless explicitly mentioned.

* Does not independently verify all product claims.

* Does not guarantee therapeutic outcomes.

* Acts as an intermediary connecting customers with sellers and logistics providers.

Product information, ingredient lists, usage instructions, claims, and certifications are supplied by respective manufacturers or sellers.

Users are advised to independently evaluate products before use.

Health Disclaimer

The information available on DhanHealth is intended solely for informational and educational purposes.

Nothing contained on the Platform shall be construed as:

●       Medical advice;

●       Diagnosis;

●       Treatment recommendation;

●       Prescription guidance;

●       Substitute for consultation with qualified healthcare professionals.

Users should consult registered medical practitioners before consuming supplements, herbal products, Ayurvedic medicines, or wellness formulations.

Pregnant women, nursing mothers, elderly individuals, and persons with existing medical conditions should seek professional advice before product usage.

DhanHealth shall not be liable for adverse effects, allergies, contraindications, misuse, or self-medication resulting from products purchased through the Platform.

  

Eligibility

 Users must be at least eighteen (18) years of age and legally competent to enter into binding contracts under applicable Indian laws.

By using the Platform, you represent that:

●       Information submitted is accurate;

●       You are legally permitted to purchase products ordered;

●       You shall comply with all applicable laws.

 

 

Restrictions

 You agree not to:

●       Reverse engineer the Platform;

●       Reproduce content without permission;

●       Use automated scraping tools;

●       Interfere with website security;

●       Misrepresent identities;

●       Use the Platform for unlawful activities.

Unauthorized use may result in suspension or legal action.

  

Product Listings

 DhanHealth attempts to ensure product descriptions, pricing, images, and availability are accurate.

However, we do not warrant that product information is complete, current, or error-free. Manufacturers may modify ingredients, labels, packaging, or product specifications without prior notice. Customers are advised to carefully read labels and instructions accompanying products.

  

Orders

 Placing an order constitutes an offer to purchase.

Acceptance occurs only upon dispatch confirmation.

DhanHealth reserves the right to reject or cancel orders due to:

      ●       Pricing errors;

●       Inventory shortages;

●       Fraud detection;

●       Regulatory concerns;

●       Seller non-availability.

 Refunds for cancelled orders will be processed in accordance with our Refund Policy.

  

Pricing

 Prices displayed are inclusive or exclusive of taxes as indicated.

Prices may change without notice.

In the event of typographical or pricing errors, DhanHealth reserves the right to cancel orders.

 

Payments

 Payments may be made using:

●       UPI

●       Debit Cards

●       Credit Cards

●       Net Banking

●       Wallets

●       EMI options

●       Other approved methods

Payments are securely processed by authorized third-party payment processors.

DhanHealth does not store complete card details.

  

Shipping and Delivery

Delivery timelines are estimates only.

Delays may occur due to:

●       Courier issues;

●       Weather disruptions;

●       Regulatory inspections;

●       Seller delays;

●       Force majeure events.

Ownership transfers upon successful delivery.

Users should inspect packages immediately upon receipt.

  

Return and Refund Policy

 Returns and refunds are governed by DhanHealth's Return & Refund Policy.

Certain categories may not be eligible for return, including:

●       Opened supplements;

●       Ayurvedic medicines;

●       Personal hygiene products;

●       Consumables.

 Refund timelines may vary depending on payment methods and banking institutions. Please check our Returns and Refund Policy document for more details.

  

Promotions

 DhanHealth may periodically conduct promotions, contests, discounts, and reward programs. Participation may be subject to separate eligibility requirements. We reserve the right to modify or withdraw promotions at any time.

  

Suggestions

 Suggestions, reviews, feedback, comments, ideas, or recommendations submitted to DhanHealth may be used by us without restriction, acknowledgment, or compensation.

 

Cookies

DhanHealth uses cookies and similar technologies to:

●       Improve user experience;

●       Analyze traffic;

●       Personalize recommendations;

●       Enable website functionality.

Users may disable cookies through browser settings. Certain features may not function properly without cookies. Please refer to our Privacy Policy document for more details.

 

Third Party Services

The Platform may contain links to external websites.

DhanHealth shall not be responsible for:

●       Third-party content;

●       Accuracy;

●       Availability;

●       Policies;

●       Services offered by third parties.

Accessing external services is at the user's own risk. Please refer to our Privacy Policy document for more details.

Intellectual Property

All content on the Platform including:

●       Logos;

●       Designs;

●       Product listings;

●       Graphics;

●       Images;

●       Videos;

●       Source code;

●       Written materials;

 are owned by DhanHealth or respective licensors. Unauthorized reproduction, distribution, or commercial use is prohibited.

 

Indemnification

 You agree to indemnify and hold DhanHealth and its parents, subsidiaries, affiliates, officers, employees, agents, partners, and licensors (if any) harmless from any claim or demand, including reasonable attorneys’ fees, due to or arising out of your: (a) use of the website; (b) violation of this Agreement or any law or regulation; or (c) violation of any right of a third party.

  

No Warranties

The website is provided to you “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, DhanHealth, on its own behalf and on behalf of its affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory, or otherwise, with respect to the website, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of the course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, DhanHealth provides no warranty or undertaking and makes no representation of any kind that the website will meet your requirements, achieve any intended results, be compatible or work with any other software, systems, or services, operate without interruption, meet any performance or reliability standards or be error-free or that any errors or defects can or will be corrected.

 Without limiting the foregoing, neither DhanHealth nor any DhanHealth’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the website, or the information, content, and materials or products included thereon; (ii) that the website will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the website; or (iv) that the website, its servers, the content, or e-mails sent from or on behalf of DhanHealth are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of or limitations on implied warranties or the limitations on the applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to you.

 

Limitation of Liability

To the maximum extent permitted by law, DhanHealth's aggregate liability shall not exceed the amount paid by the user for the specific transaction giving rise to the claim.

DhanHealth shall not be liable for: 

●       Health outcomes;

●       Allergic reactions;

●       Seller misconduct;

●       Service interruptions;

●       Delayed deliveries;

●       Loss of data;

●       Loss of business opportunities.

  

Suspension and Termination

 We may suspend or terminate accounts at our sole discretion for violations of these Terms. Users may discontinue use at any time.

Termination does not affect accrued rights or obligations.

  

Governing Law

 These Terms shall be governed by the laws of India. Any disputes shall first be attempted to be resolved amicably within sixty (60) days.

Failing resolution, disputes shall be subject to arbitration in accordance with applicable Indian arbitration laws.

 The seat and venue of arbitration shall be: Thrissur, Kerala, India. Courts located in Thrissur, Kerala, shall have exclusive jurisdiction.

  

Changes to Terms

 DhanHealth reserves the right to amend these Terms periodically. Updated Terms shall be posted on the Platform.

Continued use after publication constitutes acceptance of revised Terms.

  

Contact Information

 For questions, grievances, or legal notices, please contact:

 Dhanwanthari Health & Wellness Solution

 Registered Address: 33/58 Aevas Tower, Peringandoor P.O, Ambalapuram, Thrissur, Kerala, India

 Email: dhanwantharikerala@gmail.com

 Phone: +91 8921755170

 Website: www.dhanhealth.com